Jenny Cooper (Charlotte Lewis), a beautiful English model living in Italy, dials a wrong number, connecting to a long-unmanned hotline for the lonely and suicidal; in doing so, she unleashes a reservoir of negative energy that follows her via the telephone and kills those around her.As the above synopsis suggests, Dial: Help is a decidedly silly '80s Italian horror, full of ridiculous death scenes in which victims are choked by telephone cords (one woman is literally hanging on the telephone!), struck by coins ejected from a payphone, electrocuted by switchboard, and killed by exploding pacemaker. Even the fish in Jenny's aquarium aren't safe, the telephone in her apartment emitted a high pitched tone that sends them all floating to the surface.Director Ruggero Deodato (of Cannibal Holocaust infamy) handles the craziness with style, using wind machines, lots of coloured light, an excess of smoke and plenty of neon (there is even one of those horrible '80s neon phones that tries to zap Jenny in the bath), but realising just how daft and consequently unscary the film's premise is, he resorts to getting Lewis into some sexy lingerie for the final act. Not that I'm complaining, of course: Lewis in black basque, stockings and suspenders just about makes up for her horrible wooden performance.4.5 out of 10, which I might have rounded up to 5 if the character playing the jazz flute had died.

Whilst this is by no means a great film I found it intriguing. As a film starring one of my favourite actresses (Charlotte Lewis) I have long sought it on DVD and now I have watched it I am glad that I have managed to add it to my collection. The premise of the story is a lovely young model who seems to be haunted and attacked through various phones. Perhaps the idea is not well realised through the film but I understood the plot and the final denouement was neatly executed. Could easily visualise this as an X-File and dare I say that Charlotte made for a lovely Scully to broaden the parallel!! For Charlotte fans, like myself, I would recommend it but as a casual viewer you might find it lacks the impact you might expect from other films in the genre.

This is only the fourth effort I’ve watched from this director (whom I met and found quite genial at the 2004 Venice Film Festival Italian B-movie retrospective) and also, possibly, the worst. As was the case with THE BRONX EXECUTIONER (1989), which preceded it, this is a prime example from the tail end of the Euro-Cult era – prime because it shows the depths to which the previously invigorating style had fallen by this time! Here, in fact, we get a plot revolving around – I’m not kidding, folks – a killer phone! Pretty but bland Charlotte Lewis – in her third film after PIRATES (1986) and THE GOLDEN CHILD (1986) – is a model who, apparently, has just ended an affair; she keeps expecting her architect lover to call her back but, every time the phone rings, all she gets is static accompanied by voices from the beyond (or some such crap). She befriends a new tenant at her apartment block who, conveniently, knows of an authority on paranormal activity (William Berger) – who, hilariously, explains that the negative energy which is unleashed, say, during family arguments can manifest itself via home appliances into a deadly force (I swear I ain’t making this up)! Among the highlights...er...lowpoints of the film are: the grumpy bartender from whose dingy place the heroine calls a couple of times (it seems that the chain-of-events can only be broken by having Lewis go through her paces again, EXTERMINATING ANGEL (1962)-style!), the sheer variety of preposterous-looking phones on display, the apparatus of the heroine’s photographer friend sneaking up on her before the kill, the sarcastic cop who greets Lewis on reporting the strange occurrences (“And what’s the toaster up to, I wonder?”), the would-be rapist killed by a barrage of coins shooting out from a telephone booth, and Berger’s own bloody demise (with the phone affecting the pacemaker he’s fitted with and causing the doctor’s heart to explode)! The film’s climax is rather confusing and, apparently, finally sees all the ‘lost souls’ inhabiting a flock of doves and flying out the window of the ‘possessed’ office (a lonelyhearts service!). For what it’s worth, the score – by ex-Goblin Claudio Simonetti no less – is effective enough, despite the inclusion of dated heavy-metal numbers on the soundtrack.

What a sales gimmick! This is certainly not an erotic thriller. There is a fraction of a second nipple flash at best, and this is while….being seduced by….her possessed TELEPHONE! She spends the entire movie running around screaming and terrified by eerie sounds on possessed telephones around the city. Through the stupid chaos of telephone cords attacking people, fish dying from telephone squeals, and quarters shot out of a pay phone killing a guy, this movie should have been placed in the low budget horror section. It doesn't earn the title thriller or erotic in the least! For a better movie with Charlotte Lewis see Bare Essentials instead.